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• ​TOP Credit can be redeemed for goods at Topshop.club or Take Out Plastic events only. TOP  Credit cannot be used to purchase gift cards or get discounts on ticets.

• TOP Credit is valid for 3 years from the date it is issued. Any unused store credit will not be redeemable after 3 years. The validity date cannot be extended.

• Once TOP Credit has been issued, the value cannot be changed to cash refund.

• TOP Credit can only be used on orders associated with your original account or email address. Store credit cannot be transferred to another person or account.

• If an order made using store credit is cancelled or returned, the portion of the purchase attributable to the store credit will be restored to your account only, and not refunded as cash.

• TOP Swop reserves the right to correct the balance of your store credit if we believe that a clerical or account error has occurred.

 

Refund Policy

TOP Swop sells previously owned goods, and all items are sold “as is”. Please keep in mind that the expected level of quality and performance might be lower for second hand goods, depending on factors such as age and wear. We take all care to ensure we resell quality items, but our pieces are classified as vintage or second-hand goods, thus returns are not accepted,